Welcome to Glyndon Lord Baltimore Cleaners
Schedule a Pickup Today!
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For Your First Pickup
The night before you’ll receive a text reminder to leave your order in your designated pickup location. Please clearly label your order for GLBC.
We’ll notify you with a text once your order is picked up.
Your Driver will bring your free, personalized garment bags with your return order.
Delivery
Your account is now set up for our convenient on-demand service! You can schedule your first pickup using the link below. After that, you can schedule future pickups at any time using our online portal. If you would like regular weekly service, please text or call us to adjust your account settings accordingly.
All pickups are between 7:30am and 5:00pm. Our driver will pickup your order and return your items on the following service day. Your pickup and delivery days are Tuesdays and Thursdays.
Please note that area rugs, alterations, curtains, drapes, cushions, shoe repairs, and some household items take up to 10 business days.
All pickups are between 7:30am and 5:00pm. Our driver will pickup your order and return your items on the following service day. Your pickup and delivery days are Tuesdays and Thursdays.
Please note that area rugs, alterations, curtains, drapes, cushions, shoe repairs, and some household items take up to 10 business days.
Need a designated pickup location?
No problem! After creating your account, send us a text with your desired location.
Our Driver will pick up and deliver your order to your front door, building reception, or another place of your choosing.
If you need a wreath hanger for your front door to hang clean items, please let us know.
How it works
Cleaned with Care
We review every item, so your wardrobe and home textiles receive the best treatment possible.
Track your order
Check your itemized order of what we pick up through the customer portal, so you remember what’s being cleaned.
Ready for delivery
After cleaning, items are professionally packaged and returned by your friendly driver.
FAQs
Is there any extra cost or membership fee?
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No. You pay our regular in-store prices. There are no additional fees.
Where are my clothes picked up and delivered?
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At your front door, your office, or another suitable weather-protected location that you specify.
How do I let you know that I have an order to pick up?
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Call 410-833-5200
Respond YES to the automated text asking if you have a pick-up
Leave a message in the customer portal
Respond YES to the automated text asking if you have a pick-up
Leave a message in the customer portal
Is there a minimum order?
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Whether its 2 shirts or 20 comforters, any order size is fine. Wash, Dry, Fold order have a 10 lb. minimum.
What do I put my clothes in?
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We will provide you with a complimentary, customized, reusable Glyndon Lord Baltimore Cleaners laundry bag. Your bag will be returned with each order. Your initial order can
be placed in any bag (shopping bag, trash bag, etc.) as long as it is clearly labeled on the front for Glyndon Lord Baltimore Cleaners (GLBC).
be placed in any bag (shopping bag, trash bag, etc.) as long as it is clearly labeled on the front for Glyndon Lord Baltimore Cleaners (GLBC).
Do I need to be there when the pick up and delivery is made?
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No. Your Glyndon Lord Baltimore Cleaners driver will provide service to your pre-determined location.
When will my clothes be picked up?
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Your pickup and delivery service days are Tuesdays and Thursdays.
What about holidays?
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We will inform you about schedule changes for pickup and delivery during holiday weeks.
What do I do with all my extra hangers?
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If you would like to recycle your hangers, please leave them with your order and your driver will pick them up.
What do I do about a special request?
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Attach a detailed note to the specific item along with your special instructions. We will contact you if there are any questions.
What do I do if I have a problem when I get my clothes back?
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For prompt assistance, call 410-833-5200 or email us. We will make sure your issue is resolved in a timely manner.
Do you do alterations?
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Yes. For alterations, pin the instructions to the garment that needs alterations. Return times can vary depending on the complexity of the alteration.
How do I pay for service?
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Your cleaning will be charged directly to your credit card upon delivery. We accept Visa/MC/Amex/Discover.
How do you keep my credit card information safe?
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We use the latest encryption and authentication services for all of our web transactions so that your credit card information remains safe.
What if there is inclement weather?
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We will inform you via text or email of any schedule changes due to inclement weather.
