Why Choose Us

Price is determined by the square footage of an area rug. We take exact measurements to determine the cost. Our price for cleaning is $3.29 per square foot and includes complimentary pick-up and delivery.

It usually takes 10 business days, depending on the cleaning being done. For your convenience, we will be happy to schedule a delivery date and time when we pick up your area rug.

We will move most furniture pieces to safely retrieve your rug and replace them when the rug is delivered for a nominal furniture moving fee.

Yes! Please contact us to arrange for this special service.

Yes. We can deliver to your new address as long as it is in our service area. Out of service area deliveries may have an additional charge.

Yes. Our insurance covers your property, when it is entrusted to us for service and storage.

Of course! Our Glyndon Square and Hunt Valley locations are open M-F 7:30 a.m. - 7:00 p.m and Saturdays from 9:00 a.m. - 3:00 p.m. If you need assistance with a rug, please call our office at 410-833-5200 in advance and we'll arrange for one of our area rug specialists to be available to assist you at our Main Plant. Main Plant hours are 7:00 a.m. - 4:00 p.m. (Monday-Friday).

No.

Yes, please see our full list of Rug Pad services.

Yes. Please call us for the price of this service.

Yes. We sell pads for both hard surfaces as well as carpet. It protects and stabilizes the rug and prevents slippage as well as providing some degree of sound absorption.

Yes. But, with all types of pet accidents that occur on area rugs, please allow our trained service providers to first inspect the condition of the rug.

If a stain has not affected the fibers permanently, we have a much higher chance of removing it. Please call us as soon as you notice the stain since taking care of it as early as possible increases our chance of success.

Being a dry cleaner as well we can certainly make sure the safest method is used to clean your rug. There are many factors to consider when professionally cleaning an Oriental rug. We inspect your rug carefully to determine what method is safe to use. Our area rug cleaning technicians are trained, experienced and certified to handle your investment properly.

We use a ten-step process that we have perfected to make sure we fit the cleaning method to the fibers, dyes and other specificities of your rug.

Possibly. It really depends on the extent of the damage. Another concern would be with the water and dampness from the leaky pot potentially causing the foundation of the rug to become brittle. Please give us a call so we can evaluate your rug.

We do not bleach the fringe because chlorine-based bleaches damage the fiber by weakening it. However, we do have specialty non-chlorine products that we can use to make fringes whiter.

We have been successful in removing soot and fire odor in most cases. However, we can not guarantee that we can do it 100% of the time.

Yes. These are colorful yarn rugs hooked by hand with cotton or jute cloth backing.

Yes. Flokati rugs are wonderfully thick, shaggy and fluffy traditional Greek wool rugs.

Yes. Tribal rugs were made by tribal communities or villages, sharing common patterns, structure, designs, and dyes.

Yes. These durable flatwoven rugs and textiles are beautiful pieces of art created by the Navajo people. They usually have no fringes and the dyes are often made from vegetables or local plants.

Yes. These are sturdy rugs, made from the rope-like fibers of the agave plant. These rugs are natural and environmentally friendly.

Yes. Silk rugs are lovely tightly woven and elaborately detailed works of art.

Yes. Edward Fields is the manufacturer of luxurious tufted rugs.

Yes. Karastan is the manufacturer of beautiful, high-quality machine-made Oriental design rugs.

The time frame for cleaning a rug depends on how much traffic it gets. We recommend professional rug cleaning be performed every 1-3 years. If pets, smokers, or people with respiratory illnesses are in your home, area rug cleaning should be performed more often.

To determine if it’s time to clean your rug, try one of these simple tests:

• Rub your palm on the rug for a few seconds. If your hand becomes dirty, it is time for cleaning.
• Kneel down on the rug and smell it. If you detect a foul odor, it is time to have it cleaned.
• Lift a rug corner and vigorously shake it up and down several times. If you see a dust cloud forming, it is definitely time for a cleaning.
• With the rug facing up, fold a corner of the rug back, away from the pile, to expose the base of the fibers. Have the rug professionally cleaned if there is dirt deep in the pile.

That is a personal decision depending on your emotional attachment, if any, to the rug and the replacement value of the rug. Many people design a whole room around their Oriental rug and replacing it could require refurnishing the entire room. It may be cheaper to clean the rug. We will be happy to give you a professional estimate for cleaning to help you make an informed decision.

If the rug is not dried properly and completely, the cotton foundation may become weak and rot as a result. Mold and bacteria may also thrive in such a damp environment. It is best to have the area rug professionally cleaned and dried.

It is a colorless, odorless protective coating on the area rug that moth and their larvae do not like to eat. It is 100% child and pet safe.

Price is determined by the square footage of an area rug. We take exact measurements to determine the cost. Our price for cleaning is $3.29 per square foot and includes complimentary pick-up and delivery.

t usually takes 10 business days, depending on the cleaning being done. For your convenience, we will be happy to schedule a delivery date and time when we pick up your area rug.

We will move most furniture pieces to safely retrieve your rug and replace them when the rug is delivered for a nominal furniture moving fee.

Yes! Please contact us to arrange for this special service.

Yes. We can deliver to your new address as long as it is in our service area. Out of service area deliveries may have an additional charge.

Yes. Our insurance covers your property, when it is entrusted to us for service and storage.

Of course! Our Glyndon Square and Hunt Valley locations are open M-F 7:30 a.m. - 7:00 p.m and Saturdays from 9:00 a.m. - 3:00 p.m. If you need assistance with a rug, please call our office at 410-833-5200 in advance and we'll arrange for one of our area rug specialists to be available to assist you at our Main Plant. Main Plant hours are 7:00 a.m. - 4:00 p.m. (Monday-Friday).

No.

Yes, please see our full list of Rug Pad services.

Yes. Please call us for the price of this service.

Yes. We sell pads for both hard surfaces as well as carpet. It protects and stabilizes the rug and prevents slippage as well as providing some degree of sound absorption.

No. You pay our regular in-store prices. There are no additional fees.

At your front door, your office, or another suitable weather-protected location that you specify.

Call 410-833-5200
Respond YES to the automated text asking if you have a pick-up
Leave a message in the customer portal

No. No need to wait for a bag full of dirty clothes. Any amount is fine.

We will provide you with 2 complimentary, customized, reusable Glyndon Lord Baltimore Dry Cleaning Garment bags. Your bag(s) will be returned with each order.

No. Your Glyndon Lord Baltimore Cleaners driver will provide service to your pre-determined location.

Upon signing up you will be given your pick-up and delivery schedule as well as an estimated time frame that the driver will be there each week.

We will inform you about schedule changes for pickup and delivery during holiday weeks.

If you would like to recycle your hangers, please leave them with your order and your driver will pick them up.

Just leave a detailed note in your bag with your request. Please identify the specific garment along with your special instructions.

For prompt assistance, call 410-833-5200
or email us. We will make sure your issue is resolved in a timely manner.

Yes. For alterations, pin the instructions to the garment that needs alterations. Return times can vary depending on the complexity of the alteration.

Your cleaning will be charged directly to your credit card upon delivery. We accept Visa/MC/Amex/Discover.

We use the latest encryption and authentication services for all of our web transactions so that your credit card information remains safe.